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Chumbaq

Email that knows what happened in the app

Send lifecycle email through your own Amazon SES, Resend or Brevo account. It sits in the same journeys as your push and in-app messages, so an email follows only if the push didn't work.

Sends throughAmazon SESResendBrevo

You left something on the trail

Trailhead <hello@trailhead.example>, to Priya

Hi Priya,

The Ridge 2 is still in your cart, in size 42. We've held it for you until Sunday.

Finish your order

You're getting this because you have a Trailhead account. Unsubscribe

Sample email from Trailhead, a sample app.

  • Your own provider

    Bring an SES, Resend or Brevo account. You keep the sender reputation.

  • Unsubscribes built in

    Every email carries an unsubscribe link, and opt-outs are honoured across campaigns.

  • Bounces handled

    Bounces and spam complaints come back by webhook and stop future sends to that address.

  • In every journey

    Wait a day after the push, check if they bought, then send the email.

The follow-up, not the newsletter

Welcome series, abandoned carts, receipts and win-backs, triggered by what users do in the app. Personalise each email with the traits you already send Chumbaq.

New email campaign

Draft
AudienceCarts left this week2,184

From

Trailhead, via Amazon SES

Subject

You left something on the trail

Body

Hi {{first_name}}, the Ridge 2 is still in your cart…

Footer

Unsubscribe link added automatically

Send a testSchedule

Sample campaign.

Push first, email if it didn't land

Put email in the same journey as push, in-app and WhatsApp. A branch checks whether the user came back before the next message goes, so nobody gets three reminders for one cart.
TriggerAdded to cart
Wait1 hour
BranchBought since?

YES

ExitGoal reached

NO

PushYour cart is saved
Wait1 day
WhatsAppHold my pair?

Sample journey.

Your domain, your reputation

Chumbaq sends through your provider account, so your domain's reputation stays yours and moves with you. Delivered, bounced, complained and unsubscribed events flow back into each campaign's report.
  • Amazon SES, Resend or Brevo
  • Bounce and complaint suppression
  • One-click unsubscribe link in every email

Revenue by campaign

Last 30 days
  • Spring sale reminder Email$11,033.00

    187 sales

  • Welcome series In-app$7,614.00

    141 sales

  • Ridge boots restock Push$6,270.00

    104 sales

  • Back in stock WhatsApp$5,664.00

    96 sales

  • Order shipped SMS$1,902.00

    38 sales

Sample figures from Trailhead, a sample app.

Email, answered

Do I need my own email provider?
Yes. Chumbaq sends through your Amazon SES, Resend or Brevo account, so you keep your sending domain and its reputation.
What happens when someone unsubscribes?
The unsubscribe link in every email opts them out, and Chumbaq stops sending them marketing email from any campaign or journey.
Can I send newsletters?
Chumbaq is built for lifecycle email triggered by app behaviour. You can send a one-off campaign to a segment, but it isn't a newsletter editor.

Bring your users back

Free up to 2,500 monthly active users. No card, no sales call.